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"We are in the middle of
implementing a rate increase. While going through the steps to make
the increase happen, I was amazed at how easy it is to handle this
very complex project. That got me to thinking about other areas
of the CLI system and how I can for the most part make it do anything
I want."
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—Howard Abeling, Director of Pricing,
HOT Services, Inc. |
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"Having a management system in place that requires
very little IT intervention gave me more time to focus on running
my business better. There will always be work to do, but being more
than software providers, the people at CLI continue to assist us with
both application development and process management." |
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— Randy Frohlich, Vice President
of Operations, Al's Cartage |
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"I have known of CLI's reputation in the transportation
industry for years. Their FACTS
highway application is an excellent fit for our operation and our
decision to go with CLI was an easy one." |
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— Carl Dinis, National Linehaul
Director, DHL Canada |
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“We’ve seamlessly integrated FACTSview™
into our day-to-day management as an indispensable analytical tool
to help us make highly-informed business decisions. Using FACTSview,
we’ve been able to fine-tune our interline management, identify
new opportunities through innovative insight into shipment patterns,
enhance our understanding of seasonality and improve general daily
operations. Gathering information for management is now a quick, painless
exercise. FACTSview has already paid for itself as it empowers us
to identify trouble spots ahead of time, increases operational efficiency,
and affects our bottom line in a positive way.” |
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— Jean Janz, Accounting Manager,
Double D Express |
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“The CLI system allows me to do all the work ahead
of time for a rate increase. Instead of a day of total panic trying
to implement all of the changes, I can relax knowing that
on the day of the increase, all of the changes will take effect without
my further involvement. From a management perspective, it just doesn't
get better than that.” |
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— Howard Abeling, Director of Pricing,
HOT Services, Inc. |
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"Last year was the most profitable in our history
and all of management (and even the auditors) agree it would not have
happened had we not switched to CLI and FACTS." |
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— Joe Dohrn, IT Director, Dohrn
Transfer. |
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"On the operations side alone we have been getting
load manifests to the dock 2-3 hours faster, the drivers are on the
road and back at the terminal earlier and home 1/2 to 1 hours sooner
than they were last year. It's a win-win." |
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— Randy Frohlich, Vice President of Operations,
Al's Cartage |
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"My percentage of autorating was 98%. Five bills
out of 285 did not rate - salesperson failure to turn in rates. Not
too bad I guess. CLI has the best autorating I have ever seen, and
I've seen a bunch of them." |
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—Howard Abeling, Director of Pricing, HOT Services,
Inc. |
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"We were in a real bind. The I.T. Company that
we had outsourced our system requirements to had fallen flat on their
faces with our project and we were paying the price. We had huge problems
ranging from inability to trace shipments to extreme problems with
auto rating and timely invoicing. CLI saved the day for us by helping
us get on their system and be fully functional within 90 days of us
calling them in. We and our customers really enjoy working with CLI
and their wonderful system which is constantly being updated to even
greater functionality". |
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— Wes Penwarden, President & C.E.O., Altimax
Courier Limited. |
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"Dohrn Transfer realized an increase in shipments
of over 150% and yet we were able to handle the growth with the same
number of clerical staff. Plus we were able to accomplish this without
sacrificing our core commitment to customer service. " |
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— Joe Dohrn, IT Director, Dohrn Transfer. |
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"We have been utilizing software provided by CLI
for more than 15 years. This software has allowed us to optimize our
routes, improve our efficiency and better serve our customers. As
well, CLI customer support is always readily available and very responsive.
The combined CLI product and support offering is an exceptional value
and it is the main reason for our lengthy business relationship."
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— John P. Hamblin, President, ITC Inc. (A Subsidiary
of Clarke Inc.) |
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"One of the reasons that we selected Carrier Logistics'
system is that we knew it would
grow with us. We have opened up new terminals and doubled our volume
in the last 3 years, and the system has scaled with our growth."
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— President, West Coast LTL Carrier |
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“Installing FACTS has given us a world class computer
system without requiring us to hire an MIS department. I have one
system administrator. Other solutions would have required me to hire
a team of programmers just to support the system." |
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— Owner, Regional LTL Carrier |
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“Before implementing FACTS, we never thought we
would be at the point where we could close a month within 3 days of
the month-end, and the only adjustments we need to make are because
the salesperson gave a special without alerting the billing department." |
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– Controller, Parcel Delivery Company
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