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Carrier Logistics Inc. Computer System for ANC Is Selected Over Some Well-Known Names

Tarrytown, N.Y. — August 3, 2005 — ANC Express, the U. K.’s largest independent express carrier, has won International Freighting Weekly’s 2005 Information Technology Award for FOCUS, their comprehensive, state-of-the-art track and trace computer system developed by Carrier Logistics Inc. (CLI), Tarrytown, N. Y.

The ANC entry beat out efforts submitted by FedEx and TNT Express. In addition to offering the most advanced real-time tracking technology, the CLI system also boasts the capability to send out early warning alerts of such shipping problems as congestion, delays and vehicle accidents.

ANC won the award for the processes included within the FOCUS system that provide successful freight management with early warning capability, and because its use enabled ANC to achieve many extended contracts and new business wins, according to Henry Rusch, ANC’s IT director. FOCUS is ANC’s acronym for Future Operational and Customer Unified Systems.

“The new FOCUS system makes a significant difference in the way we serve our 14000 customers from 85 franchised depots, and handle more than 135,000 shipments per night,” said Rusch. “Thanks to the ‘Pre-Alert’ early warning feature, route planning and prioritizing timed deliveries now take place hours earlier. Our warning alerts give shippers time to correct a problem before it becomes a customer complaint, delivering peace of mind for all our customers.”

ANC’s new FOCUS IT installation enables company depots to notify customers in advance of potential delivery problems via an email advising receivers of any delay and providing a revised estimate of the arrival time. The system also provides track and trace capability demanded by shippers and receivers.

These capabilities were the keys to signing up major ANC customers, including Honda and Total Home Entertainment (THE), to long-term contracts. The ANC FOCUS system has become the benchmark for Honda’s carriers in Europe, while THE found it to be a vast improvement over the service of a previous carrier.

ANC has found a competitive advantage in FOCUS over other parcel deliverers who are still relying on in-cab scanning. “FOCUS is more than an IT system,” says Ken Weinberg, CLI vice president. “It is a comprehensive management and communication tool that allows ANC to map out and update its operating procedures and deal more effectively and accurately with customers.”

CLI’s system includes a “Collection Wizard” enabling ANC to more easily bill charges that are reversed or billed to a third party. It also provides real-time tracking information without customers needing to re-key data.

FOCUS runs on a Progress development platform. This allows CLI to tailor the system to accommodate U.K. standards where no other platform can, according to CLI’s Weinberg.

International Freighting Weekly, or IFW, is based in the UK and has a 30-year pedigree as one of Europe’s leading weekly publications covering all aspects of the commercial transport chain. The prestigious IFW Freighting Industry Awards are described as the premier international accolade for each sector of the transportation industry.

The IFW awards are designed to recognize innovations and improved practices in the U.K. transportation industry by both large and small operators. Entries were solicited in 13 categories including customer care, environment, express operator, innovation, IT, service to the freight industry, supply chain excellence, people development, and business improvement. For a photo and article on the award from the ANC Website, please click here.

About ANC Express
ANC Express, a fast-growing UK and International parcels delivery company established in 1981, has 85 depots throughout the U.K and delivers over 32.5 million parcels per year as part of its award-winning service. The company can be found on the web at

About Carrier Logistics, Inc.
Carrier Logistics, Inc., Tarrytown, N.Y., has, for more than 30 years, been a leading transportation systems and engineering consultant and developer of system technology and freight management systems for the trucking industry. CLI is a leading provider of computer systems to LTL, combined LTL and truckload, package delivery, and bulk liquid carriers in the U. S., Canada, Australia and the United Kingdom. Its FACTS total company computer system has become the technological standard for the less-than-truckload transportation industry.

CLI may be reached by phone at 914-332-0300, by fax at 914-332-0949, via email at, or on the web at

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