August 16, 2005 — ANC Express, the United Kingdom’s
largest independent express carrier, has won International Freighting
Weekly’s 2005 Information Technology Award for FOCUS, its
track and trace computer system developed by Carrier Logistics Inc.
(CLI), Tarrytown, N. Y.
The ANC entry beat out efforts submitted by FedEx and TNT Express.
In addition to offering the most advanced real-time tracking technology,
the CLI system also boasts the capability to send out early warning
alerts of such shipping problems as congestion, delays and vehicle
ANC won the award for the processes included within the FOCUS
system that provide successful freight management with early warning
capability, and because its use enabled ANC to achieve many extended
contracts and new business wins, according to Henry Rusch, ANC’s
FOCUS is ANC’s acronym for Future Operational and Customer
“The new FOCUS system makes a significant difference in the
way we serve our 14,000 customers from 85 franchised depots, and
handle more than 135,000 shipments per night,” said Rusch.
ANC’s new FOCUS IT installation enables company depots to
notify customers in advance of potential delivery problems via an
email advising receivers of any delay and providing a revised estimate
of the arrival time. The system also provides track and trace capability
demanded by shippers and receivers.