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in this issue
Purolator Courier Selects CLI for New Software System
Fleet Maintenance Software: A Cost Savings Tool
User Group Meeting - Hold the Date
Spotlight on New Functionality: Piece-Level Tracking
Tip of the Month
Personnel News
Calendar of Events
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Greetings!
Welcome to
the December issue of the CLI Newsletter. As the year comes to a close, I'd like
to take the opportunity to reflect on the past 12 months. For the most part,
2006 was a very good year for CLI with one very notable exception - the loss
of our longtime colleague, Joe Paterno to cancer in April. While it was
painful time for us, our spirits were buoyed by the wonderful notes and
e-mails we received from customers both past and present with their
recollections of Joe. We dedicated the Annual Leadership Summit this past
fall to Joe's memory.
The Annual
Leadership Summit, not coincidently, was one of the strongest programs we've
put together to date. Executives from trucking companies both far and wide
attended this three-day event at the exclusive Tarrytown House Estate &
Conference Center. With a theme
centered around "Innovation," the program
featured a wide range of speakers on a variety of topics including Telephony,
Shared Services, RFID, and Health Care costs. The program started off on a
high note as opening Keynote Stephen Shapiro shared his insights gathered
from working with companies around the globe. The packed room also heard from
FedEx Custom Critical CEO, Jack Pickard, on how they use innovation to keep
their company on the cutting edge. It was an extremely successful and highly
rated event. Mark you calendars for next year's program, being held on September 26-28, 2007, as this year's
event was oversubscribed.
The
Leadership Summit is a sterling example of CLI's commitment to helping our
customers grow. This business symposium focuses on running a transportation
company more effectively and is free of charge to invited guests. Many of
CLI's customers have implemented ideas learned at the Summit to very successful
results.
Our Annual
User Group Meeting was also a success. Held in downtown White Plains in April, system
users from across the U.S. and Canada learned how to
optimize their use of the FACTS® system. Sessions were broken into
Administration and Operations and the highly interactive breakouts were very
well received. Please see the Save the Date article below for this spring's
User Group Meeting held once again at the Crowne Plaza in White Plains, NY on April 19 and 20,
2007.
Also during
the year, CLI continued to develop new functionality and upgrade modules for
the FACTS system. See the article regarding our ability to support piece
level ID tracking in this issue. We've also enhanced our Dock Management
System and our Map Density digital mapping module. And, of course, we
continue to make great strides in offering users choice in using either a
character-based interface (CHUI) or a mouse-driven interface (GUI).
Finally, in
every newsletter we produced this year (including this one), we've been
fortunate enough to welcome new clients. This has been a tremendous year of continued
growth. I like to thank all of the new CLI customers for their confidence in
CLI and our FACTS system. I'd also like to wish all of our customers, both
new and old, happy holidays and a successful and rewarding 2007.
---Ken
Weinberg
Purolator
Courier Selects CLI for New Software System 
Purolator
Courier Ltd., Canada's largest courier
company, has chosen the Carrier Logistics Inc. FACTS system to support the
growth of its new freight division, Purolator Freight. The system will give
Purolator Freight employees greater accessibility to information in real
time. By providing improved line-of- sight in real time and a lean
communication flow, the system will enable employees to reap the benefits of
sharper decision making and more accurate assessments of the business.
"The
system will give Purolator Freight's customers greater access to billing,
administrative, and operating information in real time," said Joe
Guimond, vice president and general manager of Purolator Freight. FACTS, based on advanced open architecture, offers LTL and
parcel delivery carriers a low cost of ownership by reducing administrative
costs for rating, billing, and dispatch.
A major
component of the new system will be the new Purolator Freight website where
information on shipments will be powered by the FACTS system. The website
will feature the capability to trace shipments, view freight charges,
retrieve images, generate pickup requests, and more.
"We
are pleased that after a lengthy and thorough RFP process, Purolator Freight
has chosen CLI and our FACTS system," said Ken Weinberg, vice president
of CLI. "We're proud of the fact that CLI was chosen to provide
Purolator Freight with both consultation and software solutions and we look
forward to a successful relationship for years to come."
As Canada's largest courier
company, Purolator Courier Ltd. of Mississauga, Ontario is committed to its
customers. From automated solutions to 24 hour pick up and delivery,
Purolator provides customers with the services and customized solutions
required to get their shipments across town or around the world. Purolator
operates Canada's largest dedicated
air express fleet. Purolator has an extensive service network, with over
12,500 employees, including more than 3,500 couriers, 123 operations
locations, over 150 Shipping Centers, over 550
Authorized Shipping Agents and more than 350 drop boxes. Purolator processes
over 5.5 million pieces (delivery and pick up) each week for destinations
across Canada and around the
world.
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Fleet
Maintenance Software: A Cost Savings Tool
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 By Chrissie Spillars, Marketing,
TMTSoftware
Tracking
preventative maintenance, parts inventories, repair orders and warranties
are the cornerstones of effective maintenance software. Operationally,
maintenance software should capture that information and integrate
seamlessly with other contiguous business applications. Integration between
CLI's FACTS and TMTsoftware's TRANSMAN® is essential to give trucking
companies the greatest control over their equipment.
Fleets
seeking maintenance software are looking to reduce maintenance costs. This
can only occur when accurate and precise information is collected at the source.
Flexibility and integration are paramount for the successful implementation
of maintenance software solutions. Sharing information through integration
supports good business decisions. Letting dispatch know that preventative
maintenance is due on a piece of equipment and routing that equipment to
the shop prevents downtime, decreases costs and reduces breakdowns, all of
which affects the overall life cycle of equipment.
The
greatest return on investment in maintenance software comes from more efficient
work flow and processes. Integration between maintenance and dispatch
software systems is vital to ensuring these improvements.
TMTSoftware
Company is the premier provider of Fleet Maintenance and Equipment
Maintenance Management Software.
Click Here
for TMT's Website »
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User Group
Meeting - Hold the Date
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 The CLI Annual User Group Conference will be held on
April 19 and 20, 2007 at the Crowne Plaza in downtown White Plains, NY. Attendees will
learn from both CLI expert trainers and business peers. After an opening
general session, the meeting will be divided into two concurrent breakout
sessions covering "Billing and Administration" and
"Operations and Highway."
In
addition to the structured training seminars, there will be opportunities
to meet one-on-one with CLI staff, so that customers can get answers to
their most pressing needs and questions. The program continues through noon on Friday so that participants can either
enjoy their afternoon in the New York City area or head back
for their flights home. This program will be very interactive and attendees
should be prepared to participate.
There is
no fee to attend this event. Because CLI feels strongly that training is an
important component of the successful use of any software system,
participants are invited to attend this program FREE of charge. Attendees
are responsible only for their travel, hotel and non-program-related meals.
Look for future notices with registration forms and a detailed agenda. In
the meantime, call 914-332-0300 or e-mail clis@carrierlogistics.com with
any questions.
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Spotlight on New
Functionality: Piece-Level Tracking
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Piece-level tracking means knowing where each piece of a
shipment is at all points in time. Currently, most LTL companies only track
the freight that they handle on a shipment level. However, the technology
exists to track shipments on a piece level. In order to ensure that your
software stays ahead of your customers' requirements, CLI has added
piece-level tracking to the FACTS system.
CLI has
added data tables to support recording piece- level tracking events,
representing both "custody scans" and status events. In addition,
auxiliary data, such as weight and cube, can be captured at the same time
as these scans. This allows the carrier to view date, time and location of
handling of every individual piece, enabling your customers to follow each
piece of their shipment through the shipping journey. The screen shot below
shows how the information on piece or item-level tracking can be viewed on
the web.
Enhancements
like this and many others are made available to CLI customers as part of
their annual maintenance fee. To learn more about how piece level tracking
can benefit your business contact CLI at sales@carrierlogistics.com
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Tip of the Month
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 Creating Customized Menus
Menus can be created in the CLI system to enable users to use a wide range
of functions on one screen. When working on customizing menus, do not
change the CLI menus. Any changes to the CLI menus will be overwritten in
an upgrade. When customizing a menu keep your company name in front of the
name of the menu such as CLI.billing or CLI.dispatch. Here's how to create
these menus and add security to specific items.
CREATING
A NEW MENU (in the Character version)
Access Menu Maintenance from the pt.development menu option 1 or by typing
menu.maint in the selection field from any menu in the system. Type the
name of the new menu in the Menu Name field. If it is a brand new menu, a
"0" (zero) should be typed in the position field. Type in the
menu description (header). You can now build your custom menu. Hitting F1
to complete, keep the name of the new menu at the top and type in the
number for the first position that you want to have an option. In the
Function Name field, type the function that you want in that position. If
you do not know the function, hit F6 to add it by the CLI menu name and
position. For example, if you want operational customer maintenance at this
position, you would hit F6 and type ib.maint and position 1.
ADDING SECURITY
TO AN EXISTING MENU
To add security to an existing menu, enter the
menu name for which you would like to add security. Enter 0 for the
position, and enter the security group that can access this menu. If adding
security to an option on a menu, type in the menu name and the position of
the function. In the security group field, type in the group that applies
to this function. The security groups are defined in the user profiles.
CREATING
A NEW MENU (in the GUI version) To create a new customized menu, from the
Menu Maintenance screen, right click on an existing menu and choose to
create a new "sibling" menu folder. This will pop-up a Create
Menu function (see screenshot below). With this,
enter the function name of your new menu. If you do not know the function
name, the "binoculars" will allow you to search for the correct
one. Then from the drop-down select the Type, such as Menu, Maintenance,
Report, etc. In the third field, give your new customized menu a
descriptive name. Enter the Security groups, if necessary, to complete the
menu creation.
Once the
Menu folder has been created in the New Menu Structure, simply drag and
drop existing CLI menus into your new menu folder to build your customized
menu. 
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Personnel News
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 Mark Owen has joined CLI as
head of the MIS department. Mark was previously with Adonix Transcomm, a
shipping solutions software company, where he was a project manager. Mark,
a native of the United Kingdom, came to the United States after earning a
degree in Physics at Corpus Christ College in Oxford. Since joining
CLI this summer, Mark has proven himself to be a valuable member of the CLI
team. Welcome Mark.
Congratulations
to Shawn Alleyne, programming department, on his
recent marriage. Shawn married his long-time girlfriend, Latanya Brown, on
September 9. After a honeymoon in Hawaii the couple have settled in New Rochelle, NY.
Congratulations
to new Grandma, Kathleen Jurka, CLI's office manager. Kathleen's daughter,
Shannon, gave birth to Ronald John Charbonneau on September 18. RJ, as the
family calls him, is the first child for Shannon and her husband Brian and
Kathleen's first grandchild as well.
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Calendar of
Events
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Quick Links
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