Carrier Logistics Inc. Newsletter

Trucking with CLI

December 2012

In This Issue
CLI Celebrates 40 Years
Saved by the Cloud
Date Change for User Group
Partner Article: Trucking & the Fiscal Cliff
Quick Links

Featured Employee 

Yi
Yi Luo

Yi Luo is responsible for FACTS Accounting/Admin Support at CLI, where he has been working since February of 1998. This February he will celebrate 15 years with the company.  Prior to joining CLI, Yi worked on banking software that was written in the Progress Software language.

 

Originally from Beijing, China, Yi emigrated to the United States in 1987. He became an American citizen in 1999.

 

Yi and his wife Shuxia have lived in Flushing, NY for 15 years and have a daughter Sinei who is an Advertising Planner. In his leisure time, Yi enjoys his family and swimming. 

Client Highlight:

Landtran Systems Inc.

Landtran

Landtran Systems is an international transportation and warehouse company located in Western Canada. With over 60 years of experience, the Landtran group operates diverse subsidiary companies that are able to provide unparalleled reach and services across Canada and the United States.

 

CLI has been technology partners with Landtran Systems since 1997. In the past 15 years, Landtran, with the technology support of CLI, has been able to enhance its commitment to its customers to provide superior customer service, not only in delivery performance of goods and products, but with the administrative support needed in today's complex supply chain world.


Landtran Express Inc, the newest member of the Landtran group with a focus on LTL transportation to Northern Alberta and NWT, attributes its early success to using CLI as their main platform from the beginning.

 

"Our partnership with CLI allows us to stay competitive while offering our clients the best customer service available," says Kelly Kopinsky, vice president of Landtran. "Congratulations to CLI on their 40th year of business. It has been great working with the entire staff of CLI for the past 15 years, and we look forward to many more with them."

 

To learn more visit their website.

 
Santa
"Are you what they mean when they talk about 
'fly-by-night' operators?"

  

Just for Laughs

by

T. McCracken

Used with permission. 
All rights reserved. 
Dear Jody:  

Welcome to the December issue of Trucking with CLI.  It's been quite the fall and early winter here in the Northeast where our headquarters are located.  Although we escaped the full brunt of Hurricane Sandy, we were without power for three days and many of our employees were without electricity for quite a length of time.  We appreciate the notes of concern and the patience displayed by our clients during that difficult stretch.   If one can call it a "silver lining," we did receive positive feedback from our clients here in the Northeast who access FACTS via a third-party host.  They were able to stay in operation during and immediately after the storm because they opted for a hosted version of the system.  Please see the article from the Commercial Carrier Journal detailing these stories.  Also, bear in mind that all of our SaaS clients were unaffected because CLI partners with OpSource, a tier-one hosting provider. 

 

This edition also features an update on the annual User Group meeting, a timely article from our partners at Transportation Costing Group, and a reference to our 40-year anniversary.

 

Finally, we have our client highlight and employee spotlight, two of our always-popular features.  We hope you enjoy the newsletter and from everyone here at CLI, we wish you happy holidays and a very productive and positive 2013.

CLI Celebrates 40 Years in Business

 

The year was 1972, for some of us, a lifetime ago.  The Dow Jones Industrial Average closed at year-end at 1020. The average cost of a new house in the U.S. was $27,550.  The average yearly income was $11,800 and the cost of a gallon of gas was 55 cents. 

 

And two young entrepreneurs, Don Adams and Ken Weinberg started a company known as Carrier Logistics Inc.  Ken had an extensive background in computer systems and industrial engineering for the transportation industry.  He gained a lot of that knowledge while proudly serving his country as a lieutenant in the US Army in various logistics capacities.  Prior to co-clip founding the company, Don's career included working for IBM as a Systems Engineer, conducting his own management information firm, and developing and managing a data processing service bureau.

 

They started the business because they had a vision that the nascent technology of the time could prove very beneficial to the transportation industry.  Forty years later that vision remains the driving force behind everything we do at CLI.

 

In addition to the founding of CLI, 1972 also saw the introduction of the digital watch, and Atari kicked off the first generation of video games with the release of PONG, the first game to achieve commercial success.  On the technology front, the first scientific hand-held calculator (HP-35) was introduced (price $395). olde

 

Obviously many things have changed in 40 years.  Undreamed of technologies have changed every aspect of our personal and business lives.  Yet, the commitment to provide the best solution to our customers and continually grow and develop our products has not.   We celebrate our 40th anniversary and look forward to many, many more.

 

Saved by The Cloud

 

This article appeared in the Nov. 30 online edition of Commercial Carrier Journal.

  

CCJ Blog

By Aaron Huff

Published November 30, 2012

Increasingly, fleets are using more virtual means to manage their assets. Rather than maintaining and supporting their own IT infrastructure, more companies are choosing the cloud-based model for computing. They are accessing their software systems remotely through an Internet connection. The Web browser is their front-end to many, if not all, of the applications they use to run their businesses.   Hurricane

  

This cloud strategy paid off for Charlie Blanchard when Hurricane Sandy hit his business during the first week of November. Blanchard is president of Blanchard Transportation Services of Stamford, Conn., an LTL and truckload freight carrier. 

 

At first look, the situation was bleak.  Tractors and trailers were damaged, he says.  A great many deliveries and pickups in New Jersey, Connecticut, and New York could not be made because of building and road closures.

  

"There was one thing that worked very well for us, and that is our IT system," says Blanchard.  "Our system is set up to operate reliably since it is web-hosted using cloud computing, not hosted on a single server."

  

"We had to close our main office due to power loss, but that did not matter," he continued. "Our Web-hosted system operates independently of our offices and kept running throughout the big blow.  So we were able to keep our trucks running in Rhode Island, Massachusetts, Vermont, and everywhere else we could go as the storm raged."

  

Bob D. Kortenhaus, who manages the trucking side of the business for Bilkays Express Co., with terminals in Elizabeth and Linden, N.J., faced a similar situation when Sandy hit.  After losing power, Internet, and phone service at the company's headquarters, he was relieved to learn that his web-hosted cloud-based system was still accessing EDI (electronic data interchange) and transmitting information to drivers via their hand-held devices, assuring continuity in Bilkays' operations.  His drivers, too, kept rolling wherever storm conditions allowed them to do so.

 

"We serve the docks and haul containers throughout the tri-state area, handling LTL, warehousing, and breakbulk operations and forwarding truckload trailers into the city and environs," says Kortenhaus.  "It was enough of a disruption when the entire port closed down.  At least we were able to keep our trucks moving whenever we could make a pick-up or a delivery."

 

"When the ports reopened after the earlier shutdown was a critical time for us," he continued. "Suddenly, containers could be taken off ships.  Soon, these were stacked up alongside containers that had been taken off ships earlier but were not picked up due to the storm shutdown.  Add to that the traffic congestion caused by trucks lining up to pick up the backlogged containers, and we needed all the communications we could get to move the loads.  But since our system was never down, we sorted it out quickly."

 

Both companies use a web-hosted, cloud-based version of the FACTS total freight management system from Carrier Logistics Inc. (CLI) of Tarrytown, N.Y.  The system is hosted by OpSource, a tier-one web delivery application platform, on multiple servers across the U.S., so there is no chance of losing the system no matter how severe a storm, the company says.

  CCJ

Click  here to access Commercial Carrier Journal.

CLI Announces Date Change for 

User Group 

CLI has announced that it is moving its annual User Group date change meeting and exhibition from its traditional April slot to a possible date in the fall of 2013. The move is being made to accommodate those clients who have an interest in attending but find that the spring timing is not convenient for them to be away from the office. 

 

CLI is investigating potential dates in late September or early October to hold the conference.  If it is confirmed for the fall, please look for upcoming emails for the dates as well as how to register for the event.


Partner Article: Trucking and the "Fiscal Cliff"

By Ken Manning, President, Transportation Costing Group

 

No matter what happens in Washington, one thing is certain: 2013 will be a different economic environment than it has been in the recent past. Perhaps more taxes, more government spending - or less? Either way, carriers will be presented with some sort of change in conditions - probably substantial change. analytics

 

Change can be good or bad but, it is often challenging to business leaders. There is a solution to keep track of business change and help manage it: Analytics.

 

What is analytics in trucking?

 

First, it's measuring your operations, productivity and profitability. This sounds easy, but to measure at the transaction and operational level you need good data: data that's consistent, timely and has integrity. That means discipline on the part of billing clerks, dispatchers and drivers as well as management. Good data doesn't get collected on its own.

 

Second, it's organizing the data into a usable form so that it informs, in a useful manner, the true nature of operations, customers and profitability. This means not only what was picked up or delivered where or when, but the circumstances of those activities - the activities that were "consumed"- the miles and minutes that the carrier paid to complete the transaction and their costs. These data can be displayed in dashboards, benchmarking to industry or historical standards or in standalone programs that analyze and present segment profitability and/or productivity.

 

Finally, and most importantly, it's action - reviewing, analyzing and acting upon the results of the analytical process. The most elegant analysis is a waste of time if it is ignored.

 

So, for the new year, review your analytical processes. Are they accurate, easy to understand and comprehensive - at the transaction level? If not, make the internal change to meet the external change.

 

Click here for the TCG website

Thank you for sharing some time with us.  Please don't hesitate to contact me with any questions, feedback or opinions.  Again, warmest wishes for the new year.

 

Regards,

 


Ken Weinberg
Carrier Logistics Inc.

About Us: Carrier Logistics Inc. (CLI) is the leading provider of integrated freight management software solutions that help supply-chain companies manage change and improve their profitability. For 40 years, CLI's comprehensive freight management solutions have driven every key element in trucking companies from dispatching to freight bill entry to mobile data communications. From call logging to General Ledger to EDI transactions and Internet track and trace, CLI's systems encompass every aspect of a trucking company's needs.